We offer three different ways to place your orders:

• Online
• By Fax
• Through the customer service
• Using a purchase order

We offer the following payment types:

• Credit Card
• Solo/Switch/Maestro (only if issued in UK)
• Bank/Wire Transfer
• Check
• Cash

We use SSL (Secure Sockets Layer) encryption technology to transfer your data securely. Our encryption is certified by VeriSign.

Credit Card

• We accept Visa, MasterCard, American Express, Diners Club, and JCB.
• When you pay by credit card, your order will be processed immediately. Postal mail shipments are initiated immediately. Products available electronically are generally ready for download immediately, or no more than 48 hours after you place your order.

Solo/Switch/Maestro (only if issued in UK)

• We accept debit cards from Switch/Maestro and Solo (UK).
• When you pay by debit card, your order will be processed immediately. Postal mail shipments are initiated immediately. Products available electronically are generally ready for download immediately, or no more than 48 hours after you place your order.

Bank/Wire Transfer

• To help minimize fees for wire transfers to foreign countries, you may send bank transfers to one of our accounts in Germany, France, Great Britain, Finland or Japan.
• You will receive the account information via e-mail after your order has been processed.
• You will receive your product once payment has been received.

Check

• We accept all personal, business, and Cashier's checks. Please note that personal checks may be held for up to 10 business days.
• Please note that postal money orders must be in US dollar currency and drawn on an US Bank. Please send those postal money orders to our US-Office:
  
  ShareIt! Inc.
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344
  USA
  
  
• You will receive detailed information by e-mail after your order is processed.
• Products will be shipped once payment has been received.

Cash

• You can also send us cash by mail. You will receive notification of our postal address by e-mail after your order is submitted.
• Your order will be shipped as soon as payment is received.

You can also buy by fax or, if you are a corporate client, you can order using a purchase order.

Please note that online orders are processed automatically and therefore more quickly than orders placed by fax, e-mail, or phone, because processing is not dependent on our customer service center's business hours.

If you would still prefer to place an order using one of these options, please include the following information:

• The product name and, if known, the specific product ID (see above)
• The quantity you wish to order
• The name the product license will be issued to
• Your billing address and your delivery address, if different
  
• Your phone number and your fax number, if available
  
• The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
  
• Your selected payment option and currency

If you include all of the required information, your order can be processed immediately by our customer service team.

• Customer Service USA
  (Language: English):
  
  share-it!
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344, USA
  
  Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
  Fax: +1 952 646-4552
  
  
• Customer Service Germany
  (Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)
  
  share-it! - Digital River
  Vogelsanger Strasse 78
  50823 Cologne, Germany
  
  Phone: +49 221 31088-20
  Fax: +49 221 31088-29

As a corporate client, you can generally order using a purchase order, unless the software publisher does not offer this option. Unfortunately, we are unable to accept purchase orders from private customers.

Please mail or fax us your official order on company letterhead. Please include the following information so we can process your order more quickly:

• The product name and the specific product ID, if known (see above)
• The requested quantity
• The name the product will be licensed to
• Your billing address and your delivery address, if different
• Name, phone and fax number of the contact person for your order
• The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
• The requested billing currency

If you include all of the required information, your order can be processed immediately by our customer service team.

• Customer Service USA
  (Language: English):
  
  share-it!
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344, USA
  
  Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
  Fax: +1 952 646-4552
  
  
• Customer Service Germany
  (Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)
  
  share-it! - Digital River
  Vogelsanger Strasse 78
  50823 Cologne, Germany
  
  Phone: +49 221 31088-20
  Fax: +49 221 31088-29

You will receive a confirmation for your transaction immediately after you place your order online. You will also receive a confirmation by e-mail that will contain all of your order data including your invoice or receipt.

If you chose to pay by credit / debit card or transferred the funds online during the order process, your order will be processed immediately. Within 48 hours you will receive the license file by email.

If you chose a different payment option, you will receive detailed information with your order confirmation that explains how to effect payment. Orders are processed once payment has been received.

If you do not receive an order confirmation after you have submitted your order, please contact customer service.